Student Identity Verification Policy

To meet industry standards for an online institution, Smartly Institute takes measures to verify the identity of students during the admissions process and at several points during the course of the program.

On-Going Program Verification

At scheduled intervals during the program, Smartly Institute verifies student identity. The Institute contracts with IDology, a leading provider of identity verification solutions. Through IDology’s hosted ID verification process, students are asked to scan a government-issued photo ID. It then asks the student to take a live photo of themselves. From there, IDology verifies the authenticity of the scanned documents and performs a facial comparison of the ID to the live photo.

Smartly Institute repeats this process at several intervals during the program:

  • At time of admission to the program;
  • Approximately four months into the program. For the MBA, this occurs prior to the scheduled midterm exam. For the Executive MBA, this occurs at week 18;
  • At the end of the program. For the MBA, this occurs prior to the scheduled final exam. For the Executive MBA, this occurs at week 50.

Additional Admissions Verification

Upon acceptance to the MBA or Executive MBA, Smartly Institute requires students to submit a government-issued photo ID as well as official transcripts from all institutions they previously attended and listed on their application. ID and transcripts are reviewed and verified against application data and video interviews.

Failure to Verify

If a student is unable to verify their identity due to a technical error, they may contact Smartly Institute to schedule a short video call with a support team member to complete the verification process.

If a discrepancy is found in any submitted documents, the Institute will contact the student to rectify the discrepancy. If the Institute finds that a student intentionally misrepresented themselves in their application or identity verification process, the student will be administratively withdrawn from the program.

Document Retention

Official transcripts are retained as a permanent part of a student’s record. Scanned ID cards are deleted following identity verification.

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