Tuition Refund Policy

For additional questions about refunds, please e-mail billing@smart.ly.  

Refunds are processed according to the following Refund Schedule for those who withdraw or are expelled. Withdrawals may be communicated by students in any manner; however, Smartly Institute strongly recommends submitting requests in writing to billing@smart.ly to ensure timely processing. Tuition refunds are processed within 30 days of receipt of the refund request.

Students who are dismissed from Smartly may receive a refund by contacting billing@smart.ly within 30 days of dismissal according to the following schedule:


Progress Benchmark Tuition Refund Percentage Tuition retained by Smartly
Prior to beginning any of the concentrations listed below 100% 0%
Before completing one concentration 90% of tuition 10%
After completing one concentration but before completing two concentrations 75% of tuition 25%
After completing two concentrations but before completing four Concentrations 50% of tuition 50%
After completing four Concentrations 0% 100%

The concentrations referenced in this refund policy are the following:

  • Accounting
  • Markets & Economies
  • Data & Decisions
  • Leading Organizations
  • Marketing & Pricing
  • Strategy & Innovation
  • Finance
  • Operations Management

Students may complete all of Business Foundations without penalty.

Refund amounts are based on the total amount of tuition owed upon enrollment. If a student has paid in full, or has paid more than the tuition amount to be retained by Smartly, he or she is eligible for a refund amount based on the schedule above. 

For example: If a student has paid the full tuition of $9,600 and has completed the accounting concentration, but nothing else, according to the schedule above, he or she is eligible for a refund of 75% of tuition, or $7,200. 

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