Tuition Refund Policy
For additional questions about refunds, please e-mail firstname.lastname@example.org.
Refunds are processed according to the following Refund Schedule for those who withdraw or are expelled. Withdrawals may be communicated by students in any manner; however, Smartly Institute strongly recommends submitting requests in writing to email@example.com to ensure timely processing. Tuition refunds are processed within 30 days of receipt of the refund request.
Students who are dismissed from Smartly may receive a refund by contacting firstname.lastname@example.org within 30 days of dismissal according to the following schedule:
|Progress Benchmark||Tuition Refund Percentage||Tuition retained by Smartly|
|Prior to beginning any of the concentrations listed below||100%||0%|
|Before completing one concentration||90% of tuition||10%|
|After completing one concentration but before completing two concentrations||75% of tuition||25%|
|After completing two concentrations but before completing four Concentrations||50% of tuition||50%|
|After completing four Concentrations||0%||100%|
The concentrations referenced in this refund policy are the following:
- Markets & Economies
- Data & Decisions
- Leading Organizations
- Marketing & Pricing
- Strategy & Innovation
- Operations Management
Students may complete all of Business Foundations without penalty.
Refund amounts are based on the total amount of tuition owed upon enrollment. If a student has paid in full, or has paid more than the tuition amount to be retained by Smartly, he or she is eligible for a refund amount based on the schedule above.
For example: If a student has paid the full tuition of $9,600 and has completed the accounting concentration, but nothing else, according to the schedule above, he or she is eligible for a refund of 75% of tuition, or $7,200.