Tuition Refund Policy
For additional questions about refunds, please e-mail billing@smart.ly.
Refunds are processed according to the following Refund Schedule for those who withdraw or are expelled. Withdrawals may be communicated by students in any manner; however, Smartly Institute strongly recommends submitting requests in writing to billing@smart.ly to ensure timely processing. Tuition refunds are processed within 30 days of receipt of the refund request.
Students who are dismissed from Smartly may receive a refund by contacting billing@smart.ly within 30 days of dismissal according to the following schedule:
| Progress Benchmark | Tuition Refund Percentage | Tuition retained by Smartly |
| Prior to beginning any of the concentrations listed below | 100% | 0% |
| Before completing one concentration | 90% of tuition | 10% |
| After completing one concentration but before completing two concentrations | 75% of tuition | 25% |
| After completing two concentrations but before completing four Concentrations | 50% of tuition | 50% |
| After completing four Concentrations | 0% | 100% |
The concentrations referenced in this refund policy are the following:
- Accounting
- Markets & Economies
- Data & Decisions
- Leading Organizations
- Marketing & Pricing
- Strategy & Innovation
- Finance
- Operations Management
Students may complete all of Business Foundations without penalty.
Refund amounts are based on the total amount of tuition owed upon enrollment. If a student has paid in full, or has paid more than the tuition amount to be retained by Smartly, he or she is eligible for a refund amount based on the schedule above.
For example: If a student has paid the full tuition of $9,600 and has completed the accounting concentration, but nothing else, according to the schedule above, he or she is eligible for a refund of 75% of tuition, or $7,200.