Withdrawal / Cancellation Policy

Students may notify Smartly Institute of their enrollment withdrawal/cancellation by any manner; however, most students choose to do so via email. Smartly Institute’s phone number and headquarters address are available on the Smartly website, and multiple communication mechanisms exist throughout the Smartly platform, allowing students to contact Smartly Institute staff by email.

Paying students may request a refund.  These requests will be processed according to our tuition refund policy.

Students who cancel their enrollment in Smartly Institute are removed from their cohort. Removed students retain access to a selection of courses, but are barred from completing the remainder of the degree.

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